Shipping, Exchanges, and Returns

Shipping

  • Processing Time for regular orders (to make, package, and drop to post office. . . 

    • 1-2 weeks (14 days) 

  • Processing Time for pre-orders (to make, package, and drop to post office. . . 

    • 1 month to 3 months
    • Please make sure to order pre-order items separately so as to not delay regular purchases
    • Pre-orders are either ordered overseas or made in-house (but very time-consuming and limited in quantity) so knowing the amount of customers interested gives me time to plan the quantity i need and/or the amount of material, time, and labor needed to complete.

Exchanges and Returns

  • Returns are acceptable for damaged, defective, or incorrect items. Please do the following:
    • Contact me: within (5) days of delivery
    • Return items: within (14) days of delivery
    • Buyer will be responsible for return postage shipping within the days stated. Products should be returned in it's original condition for full refund
    • Buyers are responsible for value depreciation based on the products condition
  • NO EXCHANGES OR CANCELLATIONS!

These items CANNOT be returned or exchanged:

  • Digital Downloads
  • Lost/Stolen orders, e-mail immediately if you input the wrong address at checkout. 
  • Pre-order items
  • Used items 
  • Returned goods without notifying by email first.
  • Items/Products that are considered to be FINAL SALES or DISCOUNTED PRODUCTS

Remember to . . .

  • Double Check your order for any damage goods, defective items, and/or incorrect items. Make sure to e-mail within time stated if you qualify for a return.
  • Double check your delivery address is correctly entered at checkout. We are not responsible for any lost or stolen packages.
  • Order pre-orders separately, because then your order will be delayed.

If you have any questions you can e-mail: bubblyprintstudio@gmail.com.